At NSCosmetics (“we”, “us”, “our”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit or make a purchase from nscosmetics.co.uk (the “Site”) or otherwise interact with us (collectively, the “Services”).

By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational reasons. Any updates will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.

2. How We Collect Your Personal Information

We collect personal information in the following ways:

Information You Provide to Us

  • Contact details: Name, email address, phone number, billing and shipping address
  • Order information: Products purchased, transaction details, payment status
  • Account information: Username, password, and account preferences
  • Customer support: Information you provide when contacting us
  • Reviews & interactions: Product reviews, enquiries, or feedback

Information Collected Automatically

  • Usage data: IP address, browser type, device information, pages visited, and interaction data
  • Cookies & tracking technologies: Used to improve functionality and analyse site usage

Information from Third Parties

  • Payment processors: To securely process transactions
  • Shipping providers: To deliver orders
  • Marketing & analytics partners: To measure performance and improve advertising

3. How We Use Your Personal Information

We use your personal information to:

  • Process orders, payments, and deliveries
  • Manage your account and provide customer support
  • Communicate order updates and service-related messages
  • Improve our website, products, and services
  • Send marketing communications (where you have consented)
  • Prevent fraud and ensure website security
  • Comply with legal and regulatory obligations

You may opt out of marketing communications at any time.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience.

Types of Cookies We Use

  • Essential cookies: Required for website functionality and checkout
  • Analytics cookies: Help us understand how visitors use our Site
  • Marketing cookies: Used for advertising and remarketing

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect site functionality.

5. How We Share Your Personal Information

We do not sell your personal data.

We may share your information with:

  • Trusted service providers (payment processing, shipping, analytics, marketing)
  • Legal or regulatory authorities where required by law
  • Business partners in the event of a merger, acquisition, or sale of assets

All third parties are required to handle your data securely and lawfully.

6. Data Security and Retention

We implement appropriate technical and organisational measures to protect your personal data. While no system is completely secure, we take reasonable steps to safeguard your information.

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, and reporting requirements.

7. Your Rights Under UK GDPR

If you are located in the UK or EU, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate or incomplete data
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to object to processing, including direct marketing
  • Right to data portability
  • Right to withdraw consent at any time

To exercise your rights, please contact us at info@nscosmetics.co.uk.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

8. Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies before providing any personal data.

9. Children’s Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal data from children. If such data is identified, it will be deleted promptly.

10. International Data Transfers

Your data may be processed outside the UK where our service providers are located. Where this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

NSCosmetics
📧 Email: info@nscosmetics.co.uk